{"id":1535,"date":"2024-02-21T13:36:28","date_gmt":"2024-02-21T05:36:28","guid":{"rendered":"https:\/\/synopower.club\/?post_type=docs&#038;p=1535"},"modified":"2024-11-29T18:28:11","modified_gmt":"2024-11-29T10:28:11","password":"","slug":"how-do-i-cancel-or-change-my-order","status":"publish","type":"docs","link":"https:\/\/synopower.club\/da\/docs\/how-do-i-cancel-or-change-my-order\/","title":{"rendered":"\ud83e\udd14 Hvordan annullerer eller \u00e6ndrer jeg min ordre?"},"content":{"rendered":"\n<p>Once your payment is processed at SynoPower Club, the license key will be delivered immediately via a complete email with invoice. To cancel or request a refund, simply reply to the that order complete mail. <\/p>\n\n\n\n<p>If the license key hasn&#8217;t been sent or activated, you will get for a full refund immediately, normally within 3 days.<\/p>\n\n\n\n<p>If your ordered license key is already activated, we will deal with this situation by one special SOP and it is expected to do a fund within 1 week. <\/p>\n\n\n<style><\/style><style><\/style>\n<p><br>Have question? Just ask <a href=\"https:\/\/synopower.club\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SynoPower Club<\/strong><\/a>.<\/p>\n\n\n<div class='fluentform ff-default fluentform_wrapper_1  ff_guten_block ff_guten_block-1 ffs_default_wrap'><form data-form_id=\"1\" id=\"fluentform_1\" class=\"frm-fluent-form fluent_form_1 ff-el-form-top ff_form_instance_1_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_1_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Support Form SynoPower<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_1_item_sf\" aria-label=\"Contact\">\n                    Contact                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_1__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_1_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n        <input type='hidden' name='__fluent_form_embded_post_id' value='1535' \/><input type=\"hidden\" id=\"_fluentform_1_fluentformnonce\" name=\"_fluentform_1_fluentformnonce\" value=\"c88fc8e163\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/da\/wp-json\/wp\/v2\/docs\/1535\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_1_names_first_name_' id='label_ff_1_names_first_name_' >Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_1_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Name\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_1_email' id='label_ff_1_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_1_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_1_dropdown' id='label_ff_1_dropdown' aria-label=\"Subject\">Subject<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_1_dropdown\" class=\"ff-el-form-control\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_1_dropdown\"><option value=\"\">&#8211; Select a topic &#8211;<\/option><option value=\"Product Inquiry\"  >Product Inquiry<\/option><option value=\"Customer Feedback and Suggestions\"  >Customer Feedback and Suggestions<\/option><option value=\"Technical Support\"  >Technical Support<\/option><option value=\"Warranty &amp; Return Request\"  >Warranty &#038; Return Request<\/option><option value=\"Website Issue Reporting\"  >Website Issue Reporting<\/option><option value=\"Business &amp; Media Cooperation\"  >Business &#038; Media Cooperation<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_1_message' id='label_ff_1_message' aria-label=\"Your Message\">Your Message<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_1_message\" name=\"message\" id=\"ff_1_message\" class=\"ff-el-form-control\" placeholder=\"Please provide as much detail as possible (e.g., license key, issue faced).\" rows=\"4\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Send Message\">Send Message<\/button><\/div>\t\t<div id=\"cf-turnstile-fluent-42923520\"\r\n\t\tclass=\"cf-turnstile\" data-callback=\"turnstileFluentCallback\"\t\tdata-sitekey=\"0x4AAAAAAANq3HtFOhtmw_ek\"\r\n\t\tdata-theme=\"light\"\r\n\t\tdata-language=\"auto\"\r\n\t\tdata-size=\"normal\"\r\n\t\tdata-retry=\"auto\" data-retry-interval=\"1000\"\r\n\t\tdata-refresh-expired=\"auto\"\r\n\t\tdata-refresh-timeout=\"auto\"\r\n\t\tdata-action=\"fluent-form-1\"\r\n\t\tdata-callback=\"turnstileFluentCallback\"\r\n\t\t\t\tdata-appearance=\"always\"><\/div>\r\n\t\t\t\t<style>.fluentform .ff-btn-submit { pointer-events: none; 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To cancel or request a refund, simply reply to the that order complete mail. If the license key hasn&#8217;t been sent or activated, you will get for a full refund immediately, normally within 3 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","_eb_attr":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"doc_category":[69],"doc_tag":[],"class_list":["post-1535","docs","type-docs","status-publish","hentry","doc_category-orders"],"blocksy_meta":[],"year_month":"2026-06","word_count":83,"total_views":"17750","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"Adair Hsu","author_link":"https:\/\/synopower.club\/da\/author\/adairpk17\/"},"doc_category_info":[{"term_name":"Orders","term_url":"https:\/\/synopower.club\/da\/docs-category\/orders\/"}],"doc_tag_info":[],"taxonomy_info":{"doc_category":[{"value":69,"label":"Orders"}]},"featured_image_src_large":false,"comment_info":0,"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/docs\/1535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/comments?post=1535"}],"version-history":[{"count":0,"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/docs\/1535\/revisions"}],"wp:attachment":[{"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/media?parent=1535"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/doc_category?post=1535"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/synopower.club\/da\/wp-json\/wp\/v2\/doc_tag?post=1535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}