Privacy Policy

To ensure that you can use the services and information provided by SynoPower Club (hereinafter referred to as “this website”) with peace of mind, we hereby explain the terms and conditions regarding the privacy policy of this website to protect your rights. 


1. Scope of the Privacy Protection Policy


The content of the privacy protection policy includes how we handle personally identifiable information collected when you use the services of this website. The privacy protection policy does not apply to linked websites outside of this website, nor does it apply to personnel not entrusted or involved in the management of this website.



2. Collection, Processing, and Use of Personal Data


When you purchase products from our company, we will request the necessary personal information based on the nature of the business or activity, and process and use your personal data within the scope of the specific purpose. Without your written consent, this website will not use personal data for other purposes.

When you use interactive features such as service mailboxes or surveys, this website will retain the name, email address, contact information, and usage time you provided.

During general browsing, the server will automatically record related activities, including the IP address of the device you use to connect, the usage time, the browser used, browsing and clicking data records, etc., as a reference for us to improve our website services. This record is for internal use only and will never be disclosed.

To provide accurate services, we will statistically and analytically process the collected survey content. The statistical data or explanatory text of the analysis results will be presented internally or published as needed, but it will not involve specific personal data.


3. Data Protection


The hosts of this website are equipped with independent VPS servers and use relevant information security equipment such as firewalls and antivirus systems, as well as necessary security protection measures to protect the website and your personal data. Strict protection measures are implemented, and only authorized personnel can access your personal data. Relevant processing personnel have signed confidentiality agreements and will be subject to relevant legal actions if they violate confidentiality obligations.

If it is necessary to entrust other units to provide services due to business needs, this website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure compliance.


4. External Links of the Website


The webpages of this website provide links to other websites, and you can also click into other websites through the links provided by this website. However, the privacy protection policy of this website does not apply to those linked websites. You must refer to the privacy protection policy of the linked websites.


5. Policy on Sharing Personal Data with Third Parties


This website will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except where there is a legal basis or contractual obligation.

The above exceptions include but are not limited to:

  • With your written consent.
  • Explicit legal requirements.
  • To protect your life, body, freedom, or property from danger.
  • Cooperation with public agencies or academic research institutions for statistical or academic research based on public interest, and the data is processed by the provider or collected in a way that cannot identify specific parties.
  • When your behavior on the website violates the terms of service or may harm or impede the rights of the website and other users or cause harm to anyone, the website management unit may analyze and disclose your personal data to identify, contact, or take legal action if necessary.
  • To benefit your rights.
  • When this website entrusts vendors to assist in collecting, processing, or using your personal data, it will fulfill its supervisory and management responsibilities towards the outsourced vendors or individuals.


6. Use of Cookies


To provide you with the best service, this website will place and access our cookies on your computer. If you do not wish to accept the writing of cookies, you can set the privacy level to high in the browser functions you use, which can refuse the writing of cookies, but it may lead to some functions of the website not being executed properly.


7. Revisions to the Privacy Protection Policy


This website privacy protection policy will be revised as needed and the revised terms will be published on the website.


You could contact us at any time via SynoPower Club >【Contact Us】or email to [email protected] regarding privacy policy problem.  

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