Warranty & Return
30Days Free Return
If you receive the product within 30 days and have not activated or used it, you can apply for a free return and full refund with us. Just apply it in “Contact Us“.
Apply Return/Exchange
You could choose either way below:
Method 1. Click on the “Contact Us” and select “Apply Return/Exchange” topic.
Method 2. Reply to your original order confirmation email you received from us. We will handle the rest.
Global Service
No matter the warranty period you buy from SynoPower Club is lifetime or limited, you could always ask for our support regarding any Synology usage. We were experienced Synology HQ Support, now global partner and promoter.