About Us

Tech Support in Synology HQ since 2006. Authorized Partner Now.

SynoPower Club ( Bitter821, LLC. ビター821合同会社.) is an authorized Synology System Integrator and B2B Reseller(listed in Synology Partner Page  👈 ) for serving global customers. 


Founded by ex-Synology HQ (Taiwan) Global Support, we provide worldwide services, including Synology instant online license delivery, Synology C2 cloud, and technical consulting only focus on Synology solutions.

SynoPower Club is a listed Synology SI

SynoPower Club is a authorized reseller, listed in Synology > Where to Buy > B2B Reseller
SynoPower Club is also a listed Synology reseller


Our Expertise

Joined Synology in 2006, with over 14 years+ of experience, the 1st global support, our co-founder Adair Hsu (see LinkedIn) has handled thousands of support tickets and helped establish Synology global support standards. This is why, upon the establishment of SynoPower Club at the end of 2023, we were immediately recognized as a system integrator, the top-tier level in Synology partner.


Individual Value You Can Enjoy

  • 24/7 Instant License Delivery:  Your licenses and invoices arrive by email in seconds. We offer photos of your ordered license for the full warranty.
  • 30-Day Full Return Policy: Risk-free purchases with easy returns in 30 days.
  • Expert Consulting: We are experienced ex-Synology engineers. Ask us  Synology usage or tech questions. It is free for our customers because we are Synology lovers. 

Let Us Build A Better Data World

We are committed to a secure, efficient and reliable service experience. See our customer reviews on Google and choose your Synology solution today.

Synology-Originated Support Service

。24/7 Instant delivery with full warranty of photo proof
。100% Genuine lifetime packs with 60-day return
。Support from ex-Synology expert & official partner