Warranty & Return
Top Service from Synology Experts
Free 60-Day Return
If you receive the product within 60 days and have not activated or used it, you can apply for a free return and full refund with us. Just apply it in “Contact Us“, we will take the rest.
If you already used it, we could also handle with it case by case. Just “Contact Us” for further assistance.
Bonus: License Photo
Buying a Synology License online here is fast & convenient. To guarantee your full warranty coverage, you could also request the photo (or digital license pdf file) of the ordered license key for free → Why this matters.