Synology Surveillance 1-Camera License Key (CLP1) – Instantly Add 1 More Camera

A: Yes, and we are more than a reseller.

SynoPower Club is listed in two areas from Synology > Where to Buy: System Integrator (high partner level) and  B2B reseller. Our co-founder, Adair Hsu, was Synology 1st Global Support at their Taiwan HQ since 2006. After retiring in 2020, he continues as a Synology partner. In 2023, his Japanese friend, Ric Hsu, co-founded SynoPower Club (Bitter821 LLC. ビター821合同会社) with Adair Hsu to serve Synology customers globally.

References:

• SynoPower Club (Bitter821, LLC.)
  in Synology System Integrators
• SynoPower Club Instruction: About Us
• Adair Hsu on LinkedIn

A: At SynoPower Club, your Synology license key is delivered instantly. After payment, the license key appears on the checkout page and is also sent to your email along with the invoice.

You can also find it in your SynoPower account if you’ve registered. This 24/7 automated delivery ensures you get your official license without delay.

Reference:

• 24/7 Instant License Delivery Service of SynoPower Club

A: The number of free licenses depends on the product:

• Synology NAS: 2 free licenses
• Network Video Recorder (Discontinued): 4 free licenses
• Deep Learning NVR: 8 free licenses

You’ll only need to buy extra licenses if your setup exceeds the default amount.

References:

• Surveillance Station applied models
• Surveillance License description

No need to renew. Once activated, the camera license is valid forever, including the free default licenses. Synology frequently updates their software, especially Synology Surveillance Station. There are easy-to-follow instructions for transferring licenses to a new or replacement NAS, making it a true one-time purchase.

Reference:

• License Transfer Instructions
• Synology Surveillance Station Release Note

A: Yes, you can migrate purchased license keys anytime. However, default licenses cannot be transferred.

If you have multiple NAS devices and want to share licenses (both default and purchased), you can set up a Centralized Management System (CMS) on Surveillance Station. The CMS host will manage all licenses across the connected NAS devices, maximizing their utilization.

References:

• License Transfer Instructions
• Set up CMS

A: We offer a 30-day full refund if the Synology license key has not been activated.

This policy ensures protection for both customers and license integrity.

Besides, every license purchase includes free technical support from a former Synology HQ Senior Support, with over 15 years of experience helping users worldwide.

References:

• Warranty policy

A: Since Surveillance Station version 9.1.3-10869, there is no strict limit on the number of IP cameras you can connect to a Synology NAS. However, Synology recommends a range between 5 and 650 cameras depending on the model, to ensure optimal performance.

You can check the recommended camera limits for each NAS model on Synology product comparison page (for current models) or in the product specifications.

A: Most users need 1 license per IP camera.

✔ IP cameras, I/O modules, and speakers generally count as 1 license per device
✔ Multi-lens or analog systems (e.g., video servers) may require 3 to 8 licenses per unit
✔ Synology LiveCam (mobile app) = 1 license

👉 See Synology’s Official License Chart

A: Synology licensing model is on-demand, meaning you do not have to purchase all the licenses upfront. You can buy additional licenses only when you need them.

For example, if you need to add 3 cameras this time, you can purchase 3 Synology Camera License 1-key Packs. If you later decide to add 5 more cameras, you can either buy 5 individual 1-key Packs (or 1 4-key Pack and 1 1-key Pack), then enter the licenses in Synology Surveillance Station > License section.

A: You can view all installed licenses and check how many are in use through the License app in Surveillance Station. If you need more licenses, you can add them here, up to the maximum number your Synology device supports. You can also remove licenses that are no longer in use.

Reference:

• Synology License Management

A: Yes, if your Synology NAS/NVR isn’t connected to the internet, you can still manage licenses. You can install or delete them using either the Surveillance Station Client on a computer with internet access or the DS cam app on a mobile device.

References:

• Synology Knowledge Base – License Management Offline
• Offline License Activation Guide

A: Synology does not store your license key, so if it is lost, they will not be able to help recover it. That is why it is crucial to save both the key code and the invoice yourself.

When purchasing from SynoPower Club, the key and invoice are automatically emailed to you, making it easy to back up.

We also recommend signing in to your Synology Account through DSM Control Panel when installing the license. This securely links the license to your account, preventing unauthorized transfers.

For backing up all licenses in a Synology NAS, go to DSM > Hyper Backup and include Surveillance Station.

Reference:

• Synology Surveillance Station Backup Guide

A: Yes, you can. Simply delete the IP camera from Synology Surveillance Station, and the license will be released. You can then reassign that same license, whether default or purchased, to another IP camera.