No matter you buy licenses here or not, you could contact us regarding Synology products. We were Synology Support before and we used to assist users. If the question is beyond what we could assist, do not worry, we will let you know.
For purchasing licenses here, we offer the following services:
■ 7×24 email key delivery: For Synology Surveillance camera license. Once the payment is done, the key will be display and send to you by email instantly.
■ Key scan and ship later: For Synology MailPlus and virtual DSM licenses. We will scan the key to you by email. Then ship it to your address later.
■ Sell license back: This is for Surveillance Station camera license and MailPlus license. Currently we pay 40% of the purchased price.
■ Return in 30 Days for MailPlus and Surveillance licenses: Free for unactivated license. If they are activated, we will charge handling fee 10USD.
■ Return in 30 Days for Virtual DSM license: Free for unactivated license. If it is activated, the return is NOT available.
Have question? Just contact SynoPower.